46. Inside My Client Experience
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In today’s episode, I’m sharing my main gems around my client experience using what I’ve learned in four years of business. I’ve touched on this in previous episodes about being a service provider, but today I break down the elements I’ve incorporated into my client experience and the tools I use to better serve and support my clients.
In this episode, I go over how my processes have evolved along with my business, the importance of branding, and why intention matters more than the actual tools. From contracts and templates to gifts and automation, I hope this episode inspires you and leaves you with lots of great ideas to start implementing in your business today!
If you enjoyed this type of solo episode, please make sure to tell me on Instagram by tagging me @shinewithnatasha in a story of you tuning in!
IN THIS EPISODE WE COVER:
A few of my favorite tools (and some of my biggest pet peeves)
Why I love using gifts as a part of my client experience
How I decide what to buy (and where) for my clients and team
Making the client experience even better with branding
How my processes have evolved
Why you need a robust client intake
What onboarding is really all about
Why my VIP Days and Mastermind are ever-evolving
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*Dubsado – 20% off your first month or year
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